Program Manager - Adobe Commerce
US-CO-Englewood
Attract-careers1
Req #: 88820
Type: Fulltime-Regular
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Overview: Beyond connecting customers to their favorite entertainment, our Video Services teams, powering DISH TV and Sling TV, deliver an award-winning TV experience to millions of customers. These dynamic teams are unwavering in their commitment to continuous innovation, ensuring the evolution of their products and the constant enhancement of the overall customer experience. Responsibilities: We are seeking a driven, passionate, and enthusiastic individual to join our team designing and delivering solutions using the Adobe Commerce platform. The Sling Offer Management team is responsible for managing the Adobe Commerce platform, working with marketing, product, and IT to execute customer offer strategies and find opportunities to improve how Sling finds value from the Adobe Experience Platform. Essential skills for this role are process improvement, project management, attention to detail and effective communication. We are seeking a collaborative problem solver who's looking to put their technical skills and business acumen to work in order to create offer solutions that help our marketing teams achieve their goals. The position gives the right candidate tremendous exposure within the company and the opportunity to understand the complete business systems that make the product that is redefining the Pay TV industry. The Program Manager Adobe Commerce will engage with multiple stakeholders and all levels of management ranging from mid-level managers to executives. This role is based in Sling TV's Denver-area office. Key Responsibilities: * Plan, coordinate, and execute changes to customer offers using Adobe Commerce based on requirements from stakeholders * Become the Adobe Commerce subject matter expert on both application use and process for business partners and IT teams * Collaborate with business owners and key stakeholders to prioritize new platform functionality to better achieve business goals * Assist in refining features and detailed user stories for the engineering, QA, and design teams to fully understand the scope of functionality and business drivers, so they can estimate and deliver in a timely manner with high quality * Be actively engaged with requirement gathering meetings to convert complex business needs into clear, actionable requirements for our development team * Monitor and track the progress of platform improvements through the Software Development Lifecycle to ensure we are using the latest platform capabilities * Measure the performance of offers using Adobe Analytics and Tableau in support of business priorities and validate business assumptions * Manage and prioritize a workload of multiple projects with a variety of stakeholders from concept to completion Qualifications: Education and Experience: * Bachelor's degree from a four-year college or university OR 4+ years of relevant work experience OR combination of education and relevant work experience * 4+ years experience with Digital Commerce platforms (e.g. Adobe Commerce, Brightly, Bigcommerce, Shopline, Drupal) Skills and Qualifications: * High level of business acumen coupled with technical understanding of eCommerce sites and platforms * In-depth knowledge of eCommerce business operations and systems requirements processes and demonstrated success in a fast-paced, team-oriented environment * Experience with the ability to translate business rules into technical requirements and implementation of those requirements * Experience with Analytics tools (e.g. Adobe Analytics, Tableau, Looker) * Ability to communicate effectively, both verbally and in writing, to interact effectively with various IT teams and C-level executives * Flexible, innovative, and the ability to manage time and priorities in a fast-paced, growth-oriented, and time-critical environment while being personal and professional * Comfortable with ambiguity and can adapt to evolving business strategies and priorities
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