Production and Special Projects Supervisor
US-VA-Alexandria
Soft Tech Consulting
Req #: 3310
Type: Regular Full-Time
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Overview: UNITED STATES CITIZENSHIP REQUIRED REQUIRES TOP SECRET CLEARANCE; WILL CONSIDER A PERSON WITH A SECRET CLEARANCE BUT WILL NEED TO UPGRADE TO TOP SECRET. ONSITE - ALEXANDRIA, VA Salary is dependent upon the candidates skills, experience, certifications and education as it pertains to this specific position Salary Range: High end of the salary range is considered for those who exceed Required Qualifications Soft Tech offers competitive BENEFITS in the areas of: Medical, Dental, Vision, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND Paid Holidays Soft Tech Consulting is seeking a highly motivated, self-directed individual to fill the role of Production and Special Projects Supervisor for an existing government client. The Production and Special Projects Supervisor oversees the procurement, configuration and shipment of client workstations and servers for over 300 embassies and consulates world-wide. The position requires extensive knowledge in system configurations, audiovisual systems, and network infrastructure; possess a solid working knowledge of computers and computer networks; experience with network infrastructures, and possess a solid understanding of the TCP/IP protocol. The place of performance for this contract is in Alexandria, VA. Responsibilities: * Manage the deployment of servers, workstation/PCs, networks and High Definition Secure Video Systems (HDSVS) to include procurement support, equipment configuration, testing, documentation, and shipping. * Oversee the logistics function for shipping equipment to domestic and overseas clients for assigned programs. * Oversee and support the purchasing of the equipment needed for deployments. * Manage various special projects including all domestic sites and various overseas projects, as necessary. * Review design drawings for various projects at the client's facilities. * Ensure all tickets submitted into CMMS relating to PC production, logistics, procurement, and domestic installations are acted on promptly, effectively and closed promptly with accuracy. * Provide direct and timely support to the HST and/or DS Command Centers, and domestic client's facilities as may be needed. * Serve as the Special Projects team lead and subject matter expert for the project coordinators, PC Configuration Specialists, and logistics personnel. * Act as a conduit for communication between the Special Projects team and the senior leadership and/or technical staff/teams. * Manage the daily activities of the Special Projects team - act on any project, logistics and PC/server configuration issues and ensure all documentation is complete. * Under the direction of the senior leadership, initiate, plan, delegate, execute, monitor, and complete projects. * Develop, implement, and maintain policies, procedures and associated training plans for the logistics, PC/server configuration and field support team. * Provide expert analysis and advice to leadership regarding procurement, field support and logistics planning. * Provide technical support and quality control checks to ensure PC's, servers and network equipment meet the necessary standards. * Work with other IT teams, such as security, systems administrators, and network team, to ensure integrated network operations. Qualifications: * Bachelor's degree in Computer Science or a related discipline (preferred). * PMP certification is preferred. * Minimum of 10 - 15 years of experience in audiovisual systems and network infrastructure. * Must have experience with managing a team of at least 6 technical staff members. (required) * Experience in procurement of and configuration/imaging of PC, laptops and other equipment, and shipping in support of client's programs. * Experience in monitoring and controlling network and security devices. * Proven experience in network and systems operations, technical support, and hardware configuration. * Familiarity with Juniper, Cisco, Palo Alto, HP, Dell, and other security hardware. * Must have experience supporting large-scale, distributed IT environments. * Must have excellent troubleshooting and documentation skills. * Strong communication abilities, including translating technical concepts for non-technical stakeholders * Strong understanding of mixed-technology solutions. * Ability to work effectively in a structured, fast-paced IT operations environment.
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