Product Manager, Financial Services
US
InComm
Req #: 16550
Type: Full-Time
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Overview: When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. Responsibilities: Product Management focus: * Product management including data allocation, product configuration, and testing to ensure flawless product launches and ongoing product maintenance * Management of cardholder agreements, terms, and conditions. Ensuring all collateral is succinct, accurate, and up to date. * Cultivate a positive, high-performance work culture, emphasizing collaboration, accountability, and continuous learning and development * Use data and analytics to inform decisions and regularly report on performance to senior leadership and other stakeholders. * Collaboration with our creative team to bring product concepts to life. * Collaborate with further departments to ensure that all initiatives are aligned with business goals and objectives, including card operations, card production, inventory management, and product development. Ensuring that all initiatives meet timeline and are aligned with the company's overall business objectives. Product Marketing focus: * Manage the marketing responsibilities of new product launches including card design, card collateral, etc. * Lead the marketing of existing products including website content support, card art design updates, in-store and online retail promotional placements, compliancy update requirements, etc. * Develop commercialization toolkits to support sell in and sell through of products. * Conduct market analysis and competitive benchmarking, and regularly monitor results then translate learnings into actionable insights to provide informative commentary on performance trends and make recommendations to shape decision making. * Collaborate with other departments, including Product Managers, Creative Services, Card Operations, Trade Marketing & Execution, and Sales to ensure that all initiatives meet timeline and are aligned with the company's overall business objectives. * Tackle complex problems with a strategic mindset and create thoughtful recommendations and action plans for solving those problems. * Be willing and able to flex between strategic and tactical/executional responsibilities. These duties and responsibilities are designed to give you a sense of what this role entails, but they are not exhaustive. You may be asked to take on additional responsibilities as needed to support the overall growth and success of the company. Qualifications: The Successful Candidate Will * Be results-driven with a strong sense of urgency and impeccable attention to detail * Be analytical and data driven with proven track-record to leverage data to drive results; must be advanced with Microsoft Excel * Have polished communication skills, persuasive presentation skills and the ability to influence and negotiate to all levels of the organization * Experience building relationships with internal partners * Have excellent project management skills, with the ability to manage multiple projects and priorities simultaneously in a fast-paced, deadline-driven environment * Be highly adaptable - roles and responsibilities are subject to change as our business evolves * Be energetic, positive, flexible, proactive with a can-do attitude and the desire to make work fun Job Requirements * Bachelor's degree in Marketing or related field required * 3+ years experience in product management and/or marketing * Experience in product marketing or equivalent function (partnered with product management and/or engineering to represent market requirements) and brand strategy * Prior experience launching new financial services products/brands and growing existing products/brands; including setting up and effectively managing data delivery * Expertise for Adobe suite of products (Adobe Experience Cloud, Adobe Illustrator), Microsoft 365 (Outlook, Excel, PowerPoint, Word) project management tools are a plus * Familiarity with brands and retailers in the Canada market is a plus InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program - Tier III #LI-KH1
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