Overview:
Join our Festival Foods Team as a Produce Clerk!
FLSA Status: Hourly
Reports To: Produce Department Manager
Do you love working with fresh, nutritious produce and want to make a difference in your community? Our produce is delivered fresh to our stores every day to ensure our guests are buying the freshest, longest-lasting and most nutrient-packed fruits & veggies out there.
Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
As a key part of our retail and grocery store team experience, you'll ensure every shopper leaves ready to "boomerang" back again.
Responsibilities:
What You'll Do:
As a Produce Clerk, you will play a vital role in maintaining stock levels, providing exceptional customer service, and upholding our high standards of care. Your responsibilies will include:
* Engage with Guests: Provide outstanding customer service in-person and via phone to all guests by assisting guests in finding items, taking orders and special requests, and addressing guest concerns.
* Maintain Stock Levels: Ensure all items are well-stocked and displayed according to company standards. Rotate products using the first-in, first-out method to ensure freshness.
* Ensure Cleanliness & Food Safety: Keep the sales floor and cooler clean, organized, and free of spills or messes at all times. Regularly log temperatures of produce items, and complete rotation sheets & shrink recording daily.
* Maintain Supplies & Produce Cooler: Ensure produce supplies such as roll bags and twist ties are well-stocked. Rotate items within the cooler using the first-in, first-out method. Order specific products such as dips, spices, and herbs, as needed.
* Teamwork: Perform other duties as needed to support the team.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What We're Looking For:
To excel in the Produce Clerk role, you should have:
* Customer Service Skills: Ability to engage with guests and provide outstanding service.
* Communication: Good oral and written communication skills.
* Teamwork: Ability to work effectively with a diverse team in a fast-paced environment.
* Safety Awareness: Understanding of safety requirements and company safety policies. Apply on-the-job safety training to recognize and react to possible safety hazards on store premises, and utilize the following equipment: trash compactor, baler, slicers, etc.
* Knowledge: Knowledge of the retail food business and perishable department operations.
Physical Demands and Work Environment:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Lifting up to 50 pounds on an occasional basis.
* Full range of upper body motion.
* Must be able to work at a fast pace.
* May be exposed to extreme temperatures.
Work Schedule:
* The Produce Clerk is a part-time hourly position, scheduled for 28 hours a week or less.
* Shifts will vary and may include weekdays, weekends, and holidays.
Ready to bring your passion for fresh produce to our team? Apply now and help us provide top-quality fruits and vegetables to our guests!
Qualifications:
Job Title: Produce Clerk I
FLSA Status: Hourly
Reports To: Produce Department Manager
Maintains stock levels in the produce department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests. Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provides customer service to guests
* Assist guests with finding items they are looking for on or off the sales floor
* Takes orders and other special requests
* Answers the telephone and assists callers using proper phone etiquette
* Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager
* Stocking and maintaining product levels
* Fill all items on display
* Makes sure products are rotated, using first in first out method
* Follow display standards
* Makes sure the sales floor is clean and tidy; no messes or spills
* Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)
* Log Sheets
* Take temperatures of everything regularly
* Fill out rotation sheets daily
* Record shrink daily
* Maintain Produce Cooler
* Rotation of items within the cooler, first in-first out method
* Keeping the cooler clean and organized at all times
* Product Order
* Responsible for ordering some product (i.e. dips, spices, herbs, etc.)
* Other duties as assigned.
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Ability to deal tactfully and effectively with customers and all personnel
* Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
* Complete understanding of all safety requirements and company safety policies
* Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
* Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
* Lifting up to 50 pounds on an occasional basis
* Full range of upper body motion
* Must be able to work at a fast pace
* May be exposed to extreme temperatures
WORK SCHEDULE
* The Produce Clerk is a part-time hourly position, scheduled 28 hours a week or less
* The shift to be worked will vary, including weekdays, weekends, and holidays
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