Overview:
Surpassing network limitations of the past, our Wireless Development team is building and enhancing the country's first cloud-native, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of today and the future.
Responsibilities:
Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.
Key Responsibilities:
* Designs and implements process improvements to enhance results and reduce inefficiencies
* Collaborates across business units to develop, test, and refine new processes and practices
* Uses data and Lean Six Sigma tools to drive improvements in productivity, network availability, quality, and dispatch
* Documents processes through BPMN modeling, job aids, SOPs, and policies to support operational consistency
* Acts as a Subject Matter Expert, teaching lessons learned and providing recommendations to improve training and performance
* Creates roadmaps for tools and technologies to enhance the customer and team experience across departments
Qualifications:
Education and Experience:
* Bachelor's degree from four-year college or university or at least 2 years of equivalent experience; Six Sigma/Lean experience is a plus
* Extensive knowledge of Microsoft Office Suite; SQL, Python or any analytical tool experience a plus
Skills and Qualifications:
* Ability to work with cross-functional teams to perform process analysis, improvement and implementation on a national scope
* Analytical, creative, technical project management and interpersonal skills, along with a strong customer focus
* Self driven with the ability to plan and organize their own work around expected deadlines
* Tactful communication (written and presentation) style; need to have the ability to create a story and value proposition, develop presentations, and present in front of internal/external clients
* Demonstrated ability to write technical procedure documents and process flows
* Demonstrated ability to think creatively, deal with ambiguity, and manage changing priorities
Visa sponsorship not available for this role
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