Principal Engineer, IT Infrastructure Engineering and Operations
US-VA-McLean
Careers (External)
Req #: 10794
Type: Full-Time
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Overview: Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) Principal Engineer, IT Infrastructure Engineering and Operations at our Tysons, Virginia location. The primary purpose of this job is to provide the highest level of technical expertise and functional knowledge for the evaluation, selection, implementation and ongoing operation of highly complex, secure enterprise technologies. This is a technical leadership role for assigned technologies to ensure effective operations, communicate effectively, and coordinate between stakeholders at all levels. Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. * Work as the highest-level technical engineering expert for IT. Act as an internal consultant and architect for the IT Engineering and Operations Management. * Design, implement, and evaluate current and future initiatives for the highest level of efficiency and performance. * Isolate and Resolve complex systems problems. * Accountable for development and implementation of engineering standards and processes. * Develop, modify and implement standard operating procedures for hardware/software, and system design, originate specifications, control documents, verification and validation plans, procedures, reports, or other documentation in support of design and development activities. * Define and implement the vision and roadmap for modern workplace technologies, including endpoint management, virtual desktops, collaboration tools, and cloud-based solutions. * Lead the architecture and deployment of solutions like Microsoft Intune, Windows Autopilot, AWS Workspaces to enhance remote and hybrid work experiences. * Develop, update, document and manage GPOs across environment. * Provide SME-level expertise across multiple components/domains spanning server, end-user computing, device management, OS and policy management, and unified communication and collaboration. * Creation of automation and GenAI strategic and technical capability roadmaps. * Partner with Cybersecurity to implement and maintain Secure Baselines following CIS guidelines. * Creation and oversight of Engineering process documentation for development, implementation and governance standards. * Assist management and engineering staff in the evaluation, analysis, architecture, design, and implementation of enterprise programs and projects. * Lead the Enterprise Architecture designs, guidance and requirements for incorporation into departmental processes and technical documents. * Research, analyze, evaluate and provide recommendations to management on future technology direction. * Perform peer review on complex change implementations, to ensure completeness and minimal impact to members. * Deploy and document changes in accordance with enterprise problem and change management processes. * Lead problem management and root cause analysis discussions with fellow engineers and analysts. * Proactively identify solutions to potential issues and embrace simplification. * Serve as escalation point for high severity issues and troubleshoot / resolve complex incidents. * Provide assistance and expertise to management on improvements to company productivity, systems performance, high availability, monitoring, and operational costs. * Provide training, mentoring, consulting, and knowledge transfer to other engineering staff. * Maintain close relations with vendors and resellers. Assist management in maintaining service agreements, maintenance contracts, or other assigned vendor-related administrative duties. * Drive and be accountable for all assigned tasks, and remain continuously self-challenged in setting and delivering on agreed deadlines and milestones. * Serve as technical team lead on programs or projects that are assigned by management. * Require the ability to thoroughly understand the entire enterprise environment and use that knowledge to consult and design end-to-end solutions that meet business and IT goals and strategies. Qualifications: Equivalent combination of education and experience is considered. * In lieu of a degree, combination of education and a minimum of twelve (12) years' of related work experience is required that provides the necessary skills and knowledge to perform all the essential job functions. * Expert knowledge in active directory (Windows 2012 through Windows 2022), DNS, OU design and management, AD Site design, Group Policy, AD security, AD certificate services, LDAP, Global Catalog, WINS, DHCP, DFS, FRS, AD, Microsoft 365, Entra ID, Intune, Windows 11, and Mac endpoint management * Expert knowledge in virtualization technologies, backup technologies * Expert knowledge with scripting and automation (PowerShell, Python, APIs) * Deep expertise in virtual desktop infrastructure (VDI), endpoint management, identity and security, and cloud-based workplace solutions * Security frameworks (Zero Trust, MFA, Conditional Access) * Enterprise collaboration tools (Teams, SharePoint, OneDrive) * Strong written and verbal communication skills - ability to communicate effectively with all levels of audience including executive leadership. * Powerful analytical and problem-solving skills- including the ability to develop solutions in new and creative ways. * Ability to independently clarify and assess ambiguous issues in order to develop consensus toward a solution. * Experience in developing architectural designs, topologies and implementation engineering guidance documents. * Experience training or mentoring both technical and non-technical diverse audiences. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications Job-specific licenses and/or certifications may be required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call is required.
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