Overview:
Why SoftwareOne?
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.
What you should know about us:
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.
What we expect from our employees:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a very high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.
Responsibilities:
Job Summary
As an AWS Presales Consultant for Cloud Services, you will play a crucial role in collaborating with our sales team and clients to understand their requirements, scope, and size opportunities effectively. Your primary responsibilities will revolve around providing AWS technical support and translating customer requirements into tailored AWS solutions to meet client needs, finding opportunities for cross-selling and upselling, defining margins in alignment with both sales and delivery teams, drafting statements of work, and curating a repository of solution collaterals.
Role and Resposibilities
Scoping and Sizing Opportunities
* Collaborate closely with the sales team and clients to comprehensively assess requirements, objectives, and constraints.
* Apply analytical skills to scope and size opportunities effectively, ensuring alignment with client expectations and organizational capabilities.
Solution Design and Proposal Development
* Design AWS customized solutions that align with client requirements, applying your expertise and knowledge of our service offerings.
* Define margins for proposed solutions in coordination with the sales and delivery teams, ensuring profitability while meeting client expectations.
* Draft clear and comprehensive statements of work (SOWs) that outline project deliverables, timelines, and terms of engagement.
Creation and Maintenance of Solution Collaterals
* Establish and maintain a repository of AWS solution collaterals, including case studies, white papers, presentations, and other relevant materials.
* Collaborate with marketing teams to develop compelling sales collateral, presentations, and other materials to support the sales process.
Market Research and Insights
* Stay updated on AWS trends, competitor offerings, and emerging technologies to provide valuable insights and enhance our solution offerings.
* Act as a AWS subject matter expert during client interactions, presentations, and workshops, demonstrating our capabilities and value proposition effectively.
Sales Support and Collaboration
* Provide guidance and support to the sales team throughout the sales cycle, from initial discovery to solution design and proposal development.
* Proactively find opportunities for cross-selling or upselling additional products or services to existing clients.
* Participate in strategic planning sessions to contribute insights and recommendations for business growth and expansion into new markets or service areas.
Success Criteria
* Margin as sold
* Service-line growth
* Win-rate
* Renewal rate on enterprise/corporate accounts
Organizational Alignment
* The AWS Pre-Sales Consultant reports to the Vice President, Pre-Sales Services.
* Collaborates closely with Account Managers, Marketing, and Services teams
* Works closely with Sales Operations, Customer Success Team, and other departments to ensure customer satisfaction and problem resolution.
What we offer
* Generous pay with bonus structure
* Independent environment without a lot of red tape where you are empowered to make decisions
* Substantial benefits package that includes:
* Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions
* Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
* 401k program with employer matching 50% up to the first 10% of employee's contributions
* Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
* Access to EAP and concierge services
* Pre-paid legal at no cost
* Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
* Employee stock purchase plan
* Learning and development opportunities galore
* Tuition reimbursement
* And much more!
* Specific to Milwaukee-based and Nashville-based office employees: company-paid parking
* Winning culture, inclusive environment, and friendly people all over the world
* A remote-friendly organization, with colleagues working remotely either part or full-time
The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.
Target compensation for this role will be $150-300K (mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates' qualifications, experience, education, and work location
We are not able to consider candidates residing in the state of Hawaii currently.
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Qualifications:
What you offer
Required Skills:
* 3-5+ years of AWS technical support experience in a SaaS-based environment
* Comprehensive understanding of AWS, including services, pricing, networking, security.
* Proficiency in Terraform and AWS CloudFormation for automating cloud infrastructure.
* Expertise in AWS cloud networking concepts, hybrid solutions.
* Familiarity with IAM, encryption, compliance standards (GDPR, HIPAA).
* Experience with Docker, Kubernetes, container networking, security.
* Knowledge of AWS Lambda preferred.
* Understanding of cloud storage solutions, database services.
* Proficient in cloud monitoring tools, setting up alerts.
* Expertise in designing solutions for fault tolerance, redundancy, disaster recovery.
* Skills in optimizing cloud infrastructure performance, resource allocation, load balancing, database tuning.
* Certifications on AWS.
* Key Sales Competencies & Behaviors of Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Teaching & Advising, Navigating the Deal, Managing Procurement, Negotiating to Close, and Growing the Client throug
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