Overview:
Supports clinical team in delivering the highest quality care, utilizing the Novant Epic EMR and supporting the highest levels of clinical and operational excellence.
Provides day-to-day management of Pre-Verification practices include being a liaison for the NHMG clinical teams and patients, resulting in an overall excellent patient experience. Responsible for cultivating a culture of teamwork, personal excellence, and high-quality care.
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Consultative, team-oriented, supportive, and cooperative attitude. Utilizes appropriate decision-making strategies, based on the individual situation: authoritative, consultative, consensus. Exhibits self-direction, independent practice, and excellent time management skills. Able to continuously re-prioritize, demonstrate flexibility, and process multiple issues simultaneously. Practices with a questioning attitude. Ability to work independently without supervision and self-manage. High energy with strong written and verbal communication skills.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
* Our team members are part of an environment that fosters team work, team member engagement and community involvement.
* The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
* All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications:
* Education: High School Diploma or GED, required.
* Experience:
* Minimum of three years of experience working in healthcare, required.
* Minimum of three years of experience working with pre-verification, preferred.
* Additional Skills Required: Excellent communication and organizational skills. Knowledge of PC and ability to type. Possess sufficient knowledge of insurance rules and data entry. Good working knowledge of Revenue Cycle, basic accounting, and medical terminology preferred. Ability to work with individuals of all cultures and levels of authority.
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