Practice Supervisor - Cancer Institute
US-ID-Boise
careers
Req #: 99587
Type: Full-Time
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Overview: At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work. The Practice Supervisor is responsible for supervising staff and patient care at all five of the St. Luke's Cancer Institute Sites (Boise, Meridian, Nampa, Fruitland, and Twin Falls) and will handle issues and problems as they arise, ensuring that quality patient care is provided according to policies and procedures. This position will supervise 8 Massage Therapists and 6 Acupuncturists. What to Expect: * Serves as a liaison between office staff and patient providers, general public and the medical community to coordinate quality patient experiences. * Identify improvement opportunities and implement programs/systems to improve efficiency and operational/financial performance. * Problem-solving, troubleshooting, and appropriate escalation of issues to higher-level management. * Responsible for staff scheduling, timecards, time off and other human resource functions as assigned. * Identifies opportunities to streamline current operations and implement approved procedural changes. * May interpret clinical and financial information with recommendations based upon findings for specified projects and present results to management through presentations and reports. * Identify appropriate structure/mechanism for tracking, reporting, coordinating, and overseeing the activities and results of performance improvement efforts. * Serves as critical conduit/liaison with various departments in coordinating and troubleshooting various business and/or patient care related issues. * Leads and directs the work of others using leadership skills, judgement, creativity, and comprehensive knowledge. Qualifications: * Associate's degree + 0 years of experience OR * HS diploma/GED + 2 years of experience Responsibilities: Responsible for supervising staff and patient care at location and handles issues/problems as they arise ensuring that quality patient care is provided according to policies and procedures by monitoring the overall performance. * Serves as a liaison between office staff and patient providers, general public and the medical community to coordinate quality patient experiences. * Identify improvement opportunities and implement programs/systems to improve efficiency and operational/financial performance. * Problem-solving, troubleshooting and appropriate escalation of issues to higher-level management. * Responsible for staff scheduling, timecards, time off and other human resource functions as assigned. * Identifies opportunities to streamline current operations and implement approved procedural changes. * May interpret clinical and financial information with recommendations based upon findings for specified projects and present results to management through presentations and reports. * Identify appropriate structure/mechanism for tracking, reporting, coordinating and overseeing the activities and results of performance improvement efforts. * Serves as critical conduit/liaison with various departments in coordinating and troubleshooting various business and/or patient care related issues. * Leads and directs the work of others using leadership skills, judgement, creativity, and comprehensive knowledge. * Performs other duties and responsibilities as assigned. Qualifications: * Education: Associate's degree. * Experience: 0 years' experience. * Licenses/Certifications: None.
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