Portfolio Business Operations Analyst
US-VA-McLean
External
Req #: 6630
Type: Full-Time
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Overview: Design. Disrupt. Repeat. Steampunk is seeking a Portfolio Business Operations Analyst who is excited with delivering solutions and outcomes. The ideal future Punk will thrive working with all levels of a company's supporting teams (Finance, Contracts, HR, IT, Security) and our delivery/client focused Project and Program Managers and Directors in order to create efficient and effective business processes. The Punk will operate with latitude in performing duties related to delivery operations, contract management, administrative and logistical tracking, compliance/operational discipline, and staffing for our USDA portfolio of work. The Punk will also provide value-added input in developing new concepts, techniques, processes, and standards. Responsibilities: Key Responsibilities * Executes administrative-level project management on a variety of projects, programs, and initiatives that are typically portfolio-wide or organization-wide. * Conducts research, creates, and facilitates presentations, and collects and analyzes data to produce reports. * Collaborates with program leaders to identify opportunities to streamline processes and develop new procedures that support the business unit/department. * Provides excellent customer experience; researches, resolves, identifies and/or clarifies issues for internal/external customers. * Uses programs and databases to track responses and identifies issues and recommends process improvements. * Assists in planning, organizing, tracking, and implementing projects in support of program leadership. * Analyzes current processes and systems; and develops, tests, implements improvement initiatives and documents. * Work with a multi-disciplinary team of contracts, finance, operations, human resources, and delivery team members to identify, solve, implement, and assist in the improvement of business processes, procedures, and methods. Qualifications: Required * Located in Washington DC Metro Area * 2+ years of working experience * Strong organizational and analytical skills * Bachelor's degree or equivalent experience * Self-starter with attention to detail, discretion, ability to anticipate needs and ability to deal effectively at all levels * Good judgement, ability to act with a sense of urgency and comfort with ambiguity are required * High degree of respect for confidentiality * Ability to thrive in a fast-paced environment and work well under pressure * Excellent communication skills (both written and verbal) with strong presentation and facilitation skills * Strong interpersonal skills, customer-centric attitude, and a desire to foster and support cultural diversity * Mindset of continuous improvement as well as flexibility and adaptability * Experience in the use of Microsoft Teams, SharePoint, PowerPoint, Excel, and Word is preferred * Good prioritization skills, to balance key priorities
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