Pool Server - Seasonal

				Overview:

Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today!

To wait on tables promptly, courteously and to serve the guest in any way possible. 

**Tentative Start Date of April 28th, 2025.**

Responsibilities:

* Knowledge of dining room/high volume sports and live entertainment bar service.
* Must have full familiarity with menus and beverage offerings.
* Greet guests when entering the restaurant with a pleasant smile and superior customer service.
* Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials.
* Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.
* Record transaction in MICROS system at time of order, and adhere to cash handling standards.
* Check in with guests to ensure satisfaction with each food course and/or beverage.
* Present accurate check to guest and process payment.
* Maintain cleanliness of work areas throughout the day.
* Process station set-up and break-down and complete all other side work duties as assigned.
* Ensure tables are set up properly, including polishing and cleaning glasses.
* Service to guests according to Omni Moments of Service Standards.  
* Be pleasant, smile and greet all guests, using surnames when obtained.
* Clean, clear and reset service areas.
* Protect the hotel from liability with regard to over serving guests.
* Perform any other duties as assigned by the restaurant manager.

Qualifications:

* Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. 
* Must be TABC certified, or have the ability to obtain a valid TABC permit. 
* Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. 
* Previous cash handling experience required.
* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers.
* Ability to accurately and efficiently input information into MICROS.
* Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
* Ability to work cohesively with co-workers both within and outside of your department.
* Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
* Excellent customer service, service recovery and problem-solving skills.
* Must be able to work a variety of shifts, including weekends and holidays.
* Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. 
* Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. 
* Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments.  

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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Omni Hotels Management Corporation

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