Polar Chef Character - Part-Time Seasonal
US-AZ-WILLIAMS
Xanterra Attract Portal
Req #: 37300
Type: Seasonal
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Overview: Grand Canyon Railway and Warner Bros Productions Presents The Polar Express Train Ride "THE POLAR EXPRESS" and all related characters and elements (c) & (tm) Warner Bros. Entertainment Inc. (s25)" BE A PART OF THE MAGIC! Are you enthusiastic about Christmas, people, and holiday spirit? Well, the Grand Canyon Railway is now hiring for THE POLAR EXPRESS! The Train Ride at Grand Canyon Railway's Historic Williams Depot is a LIVE, interactive event based on the film by Warner Bros, where we bring the movie to life! Job Summary: Polar Express Entertainer character is continuously outgoing, and joy filled. The Entertainer helps to create magical memories and ensures safety and the quality of our passengers' experience for the duration of the Polar Express Production. This is a part-time seasonal position from 10/18//2025 to 12/30/2025. Under the direct supervision of the PSA Supervisor, the Polar Express Chef is responsible for creating magical memories and ensuring the quality of our passenger's experience while on board the Polar Express Train. The Details: Position Type: Seasonal Seasonal Dates: 10/18/2025 to 12/31/2025 Wage: $18.30 an hour + tips! Schedule: Part-time; 2 to 4 days per week; weekends are required. Employee Benefits & Perks: * Free Grand Canyon Railway Train Tickets! * Free Employee Run Train Tickets! * Property Discounts and More! * MEC ( Minimal Essential Coverage ) FREE Shuttle Service: * Limited Capacity: 7 people per ride. * Employee Shuttle from Flagstaff to Williams and back after shift! Responsibilities: * Fully understand and support Xanterra's Mission Statement, Cultural Pillars, Community Commitment and Core Values. * Memorizing scripted narrative including Santa songbook to authentically portray the Chef Character role for the duration of the nightly production. * Interact appropriately and patiently with children and adults of all ages, handling children and adults on a one-on-one basis or in large quantities, while maintaining audience control. * Understand safety practices, including maintaining appropriate physical boundaries and responding to guest emergencies. * Participate in basic vocals and movement as presented in the script. * Uses proper microphone etiquette to communicate scripted narratives providing instructions for up to 90 passengers while remaining in character. * Performs safely and accurately choreographed sequence of steps while onboard moving train. * Engages guests in holiday songs as required by production standards. * Prepare train cars for daily train ride to department standards. * Practices railroad and train safety at all times while moving about the train, boarding and de-boarding, serving and directing passengers. * Clean-ups biohazard as necessary. * Interacts Appropriately and patiently with children and adults of all ages, handles children and adults on a one-on-one basis or in crowds of large quantities, while maintaining audience control. * Handles stressful situations in a public setting and resolves guest related issues in a professional and timely manner, offering additional assistance to guests in need. * Works as a team player, establishes and maintains an effective professional working relationship with co-workers, directors, and other departments, working together in a positive work environment. * Maintains schedule flexibility, working scheduled shifts to include days, evenings, weekends and holidays. Shifts are 6+/- hours per day. * Other duties as assigned. Qualifications: Minimum Qualifications: * Must have previous experience in public speaking. * Must be able to demonstrate good and professional communication skills in a guest-facing role. * Must be open to performing in a live audience and maintain a good stage presence. Preferred Qualifications: * Previous experience in theatrical role playing. * Customer Service experience in the hospitality industry Basic Competencies: * Verbal comprehension (Understand oral and written communications). * Communication skills (provide clear instructions/directions). * Reasoning skills (problem solving and troubleshooting skills). * Performance skills (ability to have good memory, vocal clarity, warm personality, and Strong presence). * Character Adaptability (Comfortable with improvisation and maintaining characters' integrity). * Interpersonal Skills (abilities to communicate, collaborate, and build effective relationships with others through empathy, respect, and emotional intelligence). Physical Requirements: * While performing the duties of this job, the employee is constantly standing, squatting/kneeling and lifting/carrying items up to 20bs. * Frequently walking, reaching outward, climbing, lifting/carrying items up to 50lbs and pushing/pulling up to 25lbs. * Occasionally sitting, reaching above shoulder, crawling, lifting/carrying items weighing up to 100lbs and pushing/pulling items weighing up to 100 lbs. * Constantly listening, hearing, seeing, and speaking. * Will be required to stand and walk for long periods of time on cement floors and to occasionally walk on uneven surfaces and onboard moving train. Xanterra Parks & Resorts(r) Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."
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