Poker Dealer/Dual-Rate Supervisor

				Overview:

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Supervise day to day operations of Poker Room.
* Direct the Poker Dealers to accomplish the goals of the Poker area and Casino Operations department.
* Provide visible leadership in gaming operation areas.
* Ensure compliance with Title 31 requirements and processes. 
* Responsible for the integrity of daily operations.
* Present oneself as a credit to Company and encourages others to do the same.
* Provide feedback as appropriate to Dealers regarding opportunities for skill development and professional advancement.
* Supervise, coach, instruct and direct Poker Dealers in proper procedures of all aspects of poker operations.
* Handle player service issues as needed.
* Effectively manage game spread and staffing.
* Protect the integrity of all poker games. 
* Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.
* Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills.
* Effectively manage an impressment bank and perform cash/chip transactions accurately by following the department cash handling procedures.  
* Recommend, schedule, and conduct training activities. 
* Protect and preserve the assets of the company.
* Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner.
* Must adhere to regulatory, department and company policies. 
* Perform all job duties in a safe and responsible manner.
* Perform other job related and compatible duties as assigned.

Qualifications:

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

* High school diploma or equivalent
* Two years progressively more challenging experience in a gaming operations role, poker experience required 
* Must be proficient in Microsoft applications 
* Ability to understand and analyze Budget & P&L Statements
			

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Penn National Gaming, Inc.

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