Player Services Cashier
US-LA-Bossier City
Careers (PNG Apply)
Req #: 121818
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: General Accountabilities: * Handles financial transactions including but not limited to performing credit checks, release of jackpot payments, exchanging cash for casino tokens, and cashing checks. * Determines customer qualifications for PennPlay members admission by reviewing player information based upon established criteria, opens new player accounts, issues replacement cards, and merges duplicate accounts. * Accounts for all transactions and balancing of books to ensure accuracy of casino revenue. * Handles all guest questions and concerns to provide exceptional guest service. * Ensures that the cash drawer is balanced at all times and makes exchanges with the vault when necessary. * Effectively communicate the benefits of Players Club membership to all guests. * Maintain comprehensive knowledge of all current and upcoming promotions, events and unique offers throughout the property and effectively communicate to guests. * Fulfill all promotional offers to be redeemed at the club, including coupons, prizes, redemptions, entertainment tickets and drawing tickets. * Operate point of sale register handling cash and credit cards accurately for entertainment ticket sales. * Participate and assist in any needed capacity with all casino and property-wide events. Qualifications: Qualifications: * High School Diploma or equivalent required; Six months to one year of customer service experience preferred. * Must be 21 years or older. * General cashiering or prior money handling experience required. * Basic math skills required;10 key experience a plus. * Ability to stand, lift, walk, bend, and stoop throughout duration of shift. * Must be able to obtain LA gaming license. * Excels both independently and as part of a team. * Ability to tolerate second-hand smoke, noise, and bright lights. * Ability to work at a fast pace in often crowded/noisy environment.
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