Player Services Assistant Shift Manager
US-NV-Jackpot
Careers (PNG Apply)
Req #: 129676
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: Job Description Responsibilities: * * Safeguard company assets and oversee Casino Services operations (payroll, cost control, scheduling, compliance). * Maintain guest service standards and confidentiality. * Adhere to policies and procedures. * Coach and develop team members, conduct performance evaluations. * Manage company funds and ensure positive communication with all stakeholders. * Schedule staff based on demand. * Oversee credit and collection functions. * Maintain personal integrity and professional appearance. * Perform duties across Casino Services as needed. * Provide leadership and positive counseling to team members. * Contribute to team and department development. * Implement and maintain knowledge of internal controls and federal reporting laws. Qualifications: Requirements: * Experience * Prior cash handling experience required. * Prior computer experience required. * Experience with POS, data entry, Microsoft Programs, Windows, and internet preferred. * Minimum of two (2) years of casino experience. * Minimum of one (1) year in the casino Cage, Casino Services, or Player's Club. * Minimum of one (1) year of supervisory experience. * Education * High School Diploma or GED required. * Associate's degree in Business, Finance, Hospitality, or a similar area preferred. * Skills * Must be able to read, write, and understand English. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals.
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