Platform Engineer

US-DC

Soft Tech Consulting

Req #: 3271
Type: Regular Full-Time
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Soft Tech Consulting

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				Overview:

MUST BE US CITIZEN

MUST BE IN THE NATIONAL CAPITAL REGION; RETURN TO 100% ONSITE ANTICIPATED IN THE NEAR FUTURE

MUST BE ABLE TO OBTAIN PUBLIC TRUST

SALARY IS DEPENDENT UPON THE CANDIDATE'S SKILLS, EXPERIENCE, EDUCATION AND CERTIFICATIONS
SALARY RANGE: 130-155K

HIGH END OF THE SALARY RANGE IS CONSIDERED FOR THOSE WHO EXCEED QUALIFICATIONS IN A REQUIRED AREA

Soft Tech offers competitive BENEFITS in the areas of: MEDICAL, DENTAL, VISION, 401K, Short Term Disability, Long Term Disability, Life Insurance, PTO, AND PAID HOLIDAYS

Soft Tech Consulting is seeking a skilled Platform Engineer to manage and support multiple enterprise platforms, including ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk. The ideal candidate will have expertise in integration, automation, authentication, security, and cloud infrastructure, ensuring seamless operations across these platforms.

Responsibilities:

* Administer, configure, and optimize ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk to ensure seamless platform operations.
* Develop and manage API integrations between enterprise platforms using MuleSoft, Java (Spring Boot), REST/SOAP APIs, AWS services, and DataWeave.
* Implement Okta-based authentication (SSO, MFA, OAuth/OIDC, SAML) for secure platform access.
* Automate workflows and deployments using ServiceNow automation, Terraform, Bamboo, Jenkins, Docker, and AWS (ECS, S3, SNS, SQS, Lambda, Secrets Manager).
* Configure Box and Zendesk integrations for data synchronization and customer service automation.
* Manage and monitor data workflows in Socrata, ensuring efficient data processing and integration with external systems.
* Troubleshoot platform issues using Splunk, Postman, SOAP UI, and collaborate with teams to resolve infrastructure and application challenges.
* Document platform configurations, integration workflows, and best practices while mentoring team members.

Qualifications:

* 7+ years of experience in enterprise software development, integration, and platform management.
* Strong experience with ServiceNow, MuleSoft, Okta, Box, Socrata, and Zendesk.
* Hands-on experience with Java (Spring Boot), API Gateway, AWS cloud services, API security, and authentication (OAuth/OIDC, SAML, SCIM).
* Proficiency in CI/CD, Terraform, Docker, SQL databases (Postgres, Oracle, SQL Server, DB2), and automation scripting (Python, Bash, Node.js).
* Knowledge of XML, XSLT, JSON, REST, SOAP, and API development best practices.
* Strong communication skills and ability to work directly with clients.
* Must have strong written and verbal communications.
* Must be able to work independently, with little to no oversight.

Preferred Certifications:

* MuleSoft Certified Developer
* ServiceNow Certified System Administrator or Developer
* Okta Certified Professional
* AWS Certified Developer / Solutions Architect
* ITIL Certification (for ServiceNow best practices)
			
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