Pizza Hut Assistant Manager

				Overview:

The Pizza Hut Assistant Manager ensures service standards and brand standards are met at all times during their shift; treats customers and fellow Team Members with a friendly, upbeat and positive attitude; and assists manager with daily operating procedures such as maintaining quality store operations, maximizing financial contribution and supervising Team Member development within the Food Court outlet.

Responsibilities:

* Responsible for practicing, supporting, and promoting Thunder Valley Casino's "Winning Attitude" Company-wide culture and demonstrating Thunder Valley Casino's AAA Four Diamond Service Standards at all times.
* Holding pre shift meeting.
* Station assignments - All positions.
* Break schedules.
* Evaluating and documentation of performance.
* Covering call outs.
* Handling Guest opportunities, Team Member issues.
* Updating the logbook.
* Requisitioning and issuance of product.
* Audit of clock in and sign in record by shift.
* Evaluation of equipment and stock levels, taking appropriate actions to ensure all areas are in working order.
* Communicating with outgoing and incoming Supervisor/Manager.
* Evaluating side-work.
* Supervision of all team members.
* Responsible for supervising the training of new team members.
* Responsible for periodic performance evaluations and progressive discipline.
* Must keep and process proper documentation of attendance, discipline, incidents, and schedules, meeting notes, reports and any other related material in a timely manner using the appropriate forms provided.
* Requires a working knowledge of all equipment, their maintenance and operation including Infogenesis POS system and soda dispensing equipment.
* Requires a comprehensive knowledge of products offered recipes, prices, internal control procedures and all company as well as department policies.
* Related tasks include but not limited to scheduling, Over & Shorts, Comment Cards, P&L Briefs & Statements, Business Plan Objectives, Budgeting & Planning, coordination of supervisors span of control, etc.
* Will be required to attend and complete company provided Leadership Classes.
* Responsible to ensure all operations follow Safety and Health guidelines.

Qualifications:

* Must be proficient in computer applications Word, Excel, and Outlook.
* High School Diploma or Equivalent Required, College Degree Preferred.
* Must have 2-3 years of experience in a restaurant environment. Casino Experience Preferred.
* Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
* Possess or obtain a California Food Handler Card.
			

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Thunder Valley Casino Resort

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