Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and comps, delivery of order to guests, and bussing and cleaning of dining area
* Take Orders, process orders at Micros terminal
* Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion
* Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station
* Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date and proper storage containers to minimize waste and spoilage and ensure quality attractiveness
* Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction
* Maintains all equipment in proper fashion such as cappuccino machine, micros station, etc
* Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe)
* Adheres to regulatory, safety, departmental and company policies
* Supports safety and accident prevention programs (non slip footwear, proper lifting)
* Presents oneself as a credit to Company and encourages others to do the same
* Performs all other related and compatible duties as assigned
Qualifications:
* Six months experience in food or customer service field with cash handling preferred
* Must possess excellent interpersonal skills
* Good oral and written communication skills, must be fluent and literate in English
* Able to be on feet for entire shift
* Must be able to listen and respond to visual and aural cues
* Must be able to tolerate areas containing high noise levels, and bright lights
* Successful or better performance against Performance Appraisal Standards
* Ability to successfully maintain Spotlight average of 130
* Teamwork - ability to work collaboratively within the outlet for effective day to day operations
* Compliance with all regulatory, governmental, and safety requirements
* Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
* Knowledge of and compliance with department, property and company policies and procedures
* Maintain health department standards and regulations - inspection scores should be at or above standards. Cleanliness of restaurant
* Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
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