Physician Enterprise Market Liaison-KY
US-KY-LEXINGTON
commonspirit_careers
Req #: 463482
Type: Day
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Overview: Welcome to CHI Saint Joseph Medical Group, a full service network of primary care services specializing in family, internal, geriatric and pediatric care serving 88 locations across central and Eastern Kentucky. CHI Saint Joseph Medical Group is dedicated to delivering customized care based on the unique needs of our patients and is recognized as a Best Place to Work in Kentucky for two years in a row (2023-2024). CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians. Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states. Responsibilities: The Physician Enterprise (PE) Market Liaison is a highly visible, market-facing role critical to the strategic growth and operational excellence of our South Region. As an integral extension of a robust centralized recruitment team (comprising Recruiters, Visit/Travel Coordinators, and Onboarding Specialists), this position provides dedicated, high-touch, on-site support for physician recruitment, engagement, and retention efforts for assigned pilot markets. The Liaison's primary focus is on enhancing the candidate experience, streamlining local logistical coordination, accelerating time-to-fill for critical physician vacancies, and fostering long-term relationships through proactive engagement initiatives. This role directly mitigates the significant financial impact of physician vacancies and reduces the unassigned opportunity cost currently borne by senior clinical and operational leadership. * Manage reporting responsibilities on a weekly and monthly basis, collaborating with other departments to obtain necessary information and produce accurate reports for the department. Use analytical skills to ensure quality and accuracy of all reports. I. Candidate Experience ● Visit Logistics & Coordination: ○ In collaboration with the centralized Recruitment Coordination team, manage and execute complex on-site logistics for physician candidate visits, ensuring meticulous planning and seamless execution of schedules, facility access, and local experiences. ○ Serve as the primary on-site host and dedicated point of contact for physician candidates during all stages of their market visits, including interviews, facility tours, and community introductions. ○ Ensure a consistent, high-touch, and personalized candidate experience, addressing questions, anticipating needs, and proactively resolving local issues during visits. * Market Ambassadorship & Liaison: ○ Act as a consistent brand ambassador, showcasing the unique advantages of our communities and clinical practices within the South Region. ○ Serve as a vital liaison between provider recruitment and the local market, relaying local needs, insights, and feedback to the central recruitment team to optimize recruitment strategies. ○ Facilitate efficient post-visit communication and localized feedback loops between candidates, the central recruitment team, and clinical leadership. * Talent Pipeline Development: ○ In collaboration with the GME/Post-Graduate Liaison team and the South Recruitment team, partner with local residency and fellowship programs to cultivate relationships, support educational initiatives, and identify emerging talent pipelines. ○ Research, recommend, and build a calendar for annual attendance at provider career fairs and conferences. ○ Exhibit at National, State, and Local provider job fairs and conferences, as appropriate. ○ Participate in regional and/or national physician recruitment associations. * Credentialing & Privileging Facilitation: ○ Act as a central liaison between new hires, credentialing, privileging departments, the recruitment team, and other relevant stakeholders to ensure a smooth, timely transition. ○ Track and communicate credentialing and privileging progress to new hires and relevant internal stakeholders. ○ Assist new hires with initial paperwork and provide guidance on internal systems and processes related to credentialing. * Day-One Readiness & Orientation: ○ Coordinate and schedule orientation sessions, both individual and group, ensuring all required components are covered for a comprehensive introduction. ○ Shepherd the onboarding process to ensure that necessary equipment (laptops, phones), system accesses, and office spaces are prepared and ready on day one for new hires. ○ Organize and coordinate "meet and greet" sessions with key leaders and team members to foster early connections. * Seamless Transition & Support: ○ Liaise with the central Onboarding team and local leadership to support the seamless transition and integration of new physicians and Advanced Practice Providers (APPs) into the organization and community. ○ Assist with the coordination and execution of local components of new provider orientation, ensuring a welcoming and supportive start. ○ Provide resources and information regarding housing, schools, and community amenities to new hires and their families. ○ Support the creation and distribution of welcome kits and onboarding materials. ○ Conduct initial check-ins with new providers to address immediate needs and concerns, and offer ongoing support. Qualifications: Required * High School Graduate and one to two years of previous experience in recruitment or a coordinator or junior recruiter capacity, upon hire or * High School GED and one to twoyears of previous experience in recruitment ina coordinator or junior recruiter capacity, upon hire Preferred * Bachelors Other or some college course work and Experience can be substituted for education, upon hire and * and Minimum of 3-5 years of experience in executive support, public relations, hospitality, community relations, or a healthcare operations role with significant external stakeholder engagement., upon hire * None, upon hire
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