Pharmacy Technician - Outpatient (Full Time)
US-IA-Cedar Rapids
careers
Req #: 166669
Type: Full Time Benefits
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Overview: Under the direction supervision of a pharmacist, the pharmacy technician aids the pharmacist in the receipt, preparation, and delivery of medication to patients, families, and/or care givers. The technician maintains a practice environment that is in accordance with Iowa Board of Pharmacy Rules, Joint Commission, USP, ASHP, DEA, and the FDA. Responsibilities: Technical Support * Under the supervision of the pharmacist enters, labels, and prepares medication orders. * Maintains patients profiles by adding/updating demographics, allergies, and insurance information * Exhibits and maintains knowledge of the software, robotics, point of sale, and mailing systems utilized to prepare and dispense prescriptions, and over the counter products. * Exhibits and maintains extensive knowledge in processing insurance claims and reimbursement procedures. * Assists in maintaining adequate stock levels of pharmaceuticals and supplies through established inventory procedures. Communicates unusual usage patterns to supervisor and inventory staff. * Assists in the management of 340B and Pharmacy virtual and on-hand inventories. Departmental Support * Promotes the development, preparation, implementation and attainment of departmental goals, policies, and projects * Serves on departmental committees as assigned. * Attends in-services, on the job training, and attends at least 75% of required department meetings. * Performs departmental inspections and controlled substance verification as assigned * Assists with the education, training or orientation of pharmacy technicians, and new hires. * Communicates with pharmacist or supervisor as necessary when problems or unusual circumstances arise. Customer Service * Assists patients who are dropping off and/or picking up prescription or non-prescription orders. * Communicates effectively with staff, physician office personnel, and customers to provide timely service, accurate information, to reduce problems and minimize exceptions. * Communicates with insurance carriers to resolved claim rejections, and communicates with insurance carriers to obtain refill authorizations. * Triage incoming calls. Provide answers to routine pharmacy procedures and refers drug information questions to a pharmacist as appropriate. * Enroll patients in the Med to Bed, including visiting patients on the floor to promote the program. Accounting Support * Reconciles cash registers * Prepares daily deposits * Reconciles and records incoming insurance checks Qualifications: * High School Diploma * Retail experience is desired * Certified Pharmacy Technician * Iowa Registered Pharmacy Technician. * Read/Write/Speak fluent English * Technical aptitude * Mechanical aptitude * Basic Computer Skills using word, email, and web browser * Knowledge of Pharmaceutical technology * Knowledge of Medical Terminology * Use of usual and customary equipment used to perform essential functions of the position.
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