Pharmacy Support Assistant
US-IA-Waterloo
careers
Req #: 180840
Type: As Needed
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Overview: Pharmacy Support Assistant UnityPoint Health - Allen Waterloo, Iowa Shift: PRN, As needed Hours: 8:30a-5:30p Mon-Fri; 9a-1p Sat and Sun rotating shifts The Pharmacy Support Assistant provides essential administrative and operational support to ensure the smooth and efficient functioning of the pharmacy. This role involves assisting pharmacy staff with non-clinical tasks such as inventory management, data entry, cleaning, customer service, general clerical duties and pickup and delivery of pharmacy medications/or items. Responsibilities: * Delivering of medications to bedside at the time of discharge. * Assisting the out-window in the Allen Clinic Pharmacy. * Coordinating patient requests for medication services with other health care providers, both face to face and through the hospital computer system. Customer Service * Delivering excellent customer service in the discharge delivery program and in the pharmacy. Pharmacy Support * Stocking supplies/medications on shelves. * Assisting in clerical work in the pharmacy as assigned. * Assisting in errands inside the hospital as assigned. Basic UPH Performance Criteria * Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines. * Demonstrates ability to meet business needs of department with regular, reliable attendance. * Employee maintains current licenses and/or certifications required for the position. * Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare. * Completes all annual education and competency requirements within the calendar year. * Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. * Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. * Takes appropriate action on concerns reported by department staff related to compliance. Qualifications: * Minimum Requirements 2 years of prior cash handling and customer service experience in retail environment. * Register with the Board of Pharmacy as pharmacy support staff within 30 days of hire or registration as a tech in training or certified pharmacy technician at the time of hire. * Valid driver's license when driving any vehicle for work-related reasons. * Ability to read, write, comprehend and speak fluent English. Use of usual and customary equipment used to perform essential functions of the position.
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