Pharmacy Fulfillment Technician

				Overview:

YOUR PASSION, ACTIONS & FOCUS is our Strength

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Join the KnipperHEALTH Team!

Must be licensed in the State of Indiana 

KnipperHealth is a highly profitable, rapidly growing company that is competitively unique and nimble in service solutions. We offer incredibly competitive pay and benefits that start on your first day of employment.

* Things you can expect within your first 90 days: 
* Zero time waiting for benefits 
* Welcoming team with a great culture 
* Classroom and on-the-job training 
* 30/60/90 check-ins with leadership team 
* Educational Assistance Opportunities
* Toll allowance for hourly positions 
* Interested in starting  a career in pharmacy with Knipper Health? Ask us about our company-sponsored Pharmacy Technician programs to become licensed in your state.

POSITION SUMMARY:

The Pharmacy Fulfillment Technician is responsible for preparing, filling and distributing prescriptions according to client orders/specifications, maintaining equipment and inventory in the pharmacy and record keeping related to patient and drug information.

Responsibilities:

* Assist the Pharmacist in reviewing, processing, preparing, filling, labeling and dispensing of medications, supplies, and the provision of pharmaceutical care.
* Verify information on prescriptions received prior to processing (correct prescriber, name of patient, patient information, medication, dose, quantity, number of refills).
* Perform order entry of new and refill prescription orders.
* Answer questions and requests, responding to and referring inquiries to the Pharmacist when necessary.
* Prepare and maintain patient profile, medication administration records, and other documents as needed with notation for pharmacist's review.
* Select medications from stock for preparation and presentation to pharmacist.
* Place pharmaceutical products in appropriate containers and affix labels to container.
* Prepare supportive prescription paperwork for home delivery.
* Account for delivery receipts for all delivered prescriptions.
* File prescriptions according to their schedule class.
* Follow HIPAA and PSEUDOEPHEDRINE law guidelines and any other local or federal laws.
* Maintain all records including prescription logs and related files.
* Perform Quality Assurance checks on automated technology specific to pharmacy and shipping requirements.
* Perform all other duties as assigned.

Qualifications:

REQUIRED EDUCATION AND EXPERIENCE:

* High School diploma or equivalent
* Indiana requires a licensed pharmacy technician to be over the age of 18.
* Two (2) years of experience providing customer service to internal and external customers, including meeting quality standards for services - preferably in a call center environment.
* Commitment to complete the 'technician in training' requirements approved by the Indiana Board of Pharmacy within one year of hire date.
* Knowledge of medical terminology (including sig codes and Roman numerals), brand and generic names of medications, and general pharmacy terminology
* Computer literacy to include operating systems, Microsoft Office Suite, presentation software, communication and collaboration tools, and Adobe PDF or comparable.
* Ability to read, write, speak, and understand the English language.

PREFERRED EDUCATION AND EXPERIENCE:

* One (1) year of previous pharmacy technician experience with exposure to all functional areas (order entry, medical records, filling, inventory, returns, etc.) preferred, or equivalent experience.
* Completion of a pharmacy technician training program approved by the Indiana Board of Pharmacy within 1 year of starting employment, or the national PTCB examination within 1 year of starting employment (reimbursable exam expenses upon successful passing grade).
* Inventory or logistics control experience preferred.
* Patient service evaluation and satisfaction experience
* Knowledge of insurance procedures preferred.

KNOWLEDGE, SKILLS & ABILITIES:

* Excellent verbal and written communication skills
* Excellent interpersonal skills
* Excellent customer service skills
* Excellent problem-solving skills
* Excellent organization skills and detail oriented
* Excellent typing / keyboarding skills
* Ability to learn from a variety of techniques.
* Ability to accept ambiguity at times and apply decision making skills to determine course of action.
* Ability to follow established process flows.
* Ability to perform accurately and efficiently when inputting information into computer software.

* Ability to effectively multi-task
* Strong computer skills including Microsoft Office products.
* Basic math skills
* Strong understanding and practice of data entry, medical records, and dispensing systems and equipment
* Ability to possess and obtain knowledge of medication names - generic and trade.
* Ability to recognize subtle differences in names and numbers.
* Ability to work effectively in highly stressful situations, exhibiting flexibility in changing situations.

PHYSICAL DEMANDS:

* Location of job activities 100% inside
* Noise and / or vibrations exposure
* Reaching (overhead), handling, and feeling
* Stand and sit for prolonged periods of time!
* Lift, carry, and move up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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