Patient Services Coordinator
US-AL-MOULTON
BrightSpring Health Services
Req #: 178812
Type: Full-Time
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Overview: Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities: * Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner * Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner * Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner * Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications: * High school graduate or GED * Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred * Sound knowledge of the framework, organization, and function of home care including eligibility requirements * Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications * Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively * Ability to work independently and in a team environment * Excellent, oral, written, and interpersonal communication skills * Professional appearance and demeanor
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