Patient Service Specialist - Medical Front Office

US-TX-Mckinney

CCC

Req #: 334469
Type: Per Diem
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				Overview:

Baylor Scott & White Institute for Rehabilitation

Northeast DFW Metroplex, TX

 Patient Service Specialist (PSS)

Hours: vary between 7am to 7pm

As Needed (Per Diem) Float

      Eligibility and effective dates vary

Candidate will be required to travel to multiple outpatient clinics. 

Area of Coverage:

Murphy, Richardson, Allen, Plano, McKinney, Frisco

PRN rate: $21.00 an hour

Responsibilities:
Responsibilities
* Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence. 
* Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
* Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies. 
* Collects towards patient responsibility at each visit.
* Scan and maintain medical documents.
* Reconciles and posts charges daily and other reporting to ensure clean claim processing.
* Responds to all request for information from patients, other department and physicians.  
* Maintains office, orders supplies and manages mail.
* Willingness to adjust schedule to center needs.
* Travels Attends all mandatory meetings and in-service education programs.
* Travels to non-home location center or other site for coverage when necessary. 

Qualifications:

Minimum Qualifications

* High School Diploma or equivalent required

Preferred Experience

* Customer service experience 
* Knowledge of insurance verification 
* Healthcare, medical, or dental office administration
			
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