Overview:
Baylor Scott & White Institute for Rehabilitation
Northeast DFW Metroplex, TX
Patient Service Specialist (PSS)
Hours: vary between 7am to 7pm
As Needed (Per Diem) Float
Eligibility and effective dates vary
Candidate will be required to travel to multiple outpatient clinics.
Area of Coverage:
Murphy, Richardson, Allen, Plano, McKinney, Frisco
PRN rate: $21.00 an hour
Responsibilities:
Responsibilities
* Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
* Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
* Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
* Collects towards patient responsibility at each visit.
* Scan and maintain medical documents.
* Reconciles and posts charges daily and other reporting to ensure clean claim processing.
* Responds to all request for information from patients, other department and physicians.
* Maintains office, orders supplies and manages mail.
* Willingness to adjust schedule to center needs.
* Travels Attends all mandatory meetings and in-service education programs.
* Travels to non-home location center or other site for coverage when necessary.
Qualifications:
Minimum Qualifications
* High School Diploma or equivalent required
Preferred Experience
* Customer service experience
* Knowledge of insurance verification
* Healthcare, medical, or dental office administration
Share this job:
Share this Job