Overview:
Baylor Scott & White Institute for Rehabilitation
Patient Service Specialist (PSS)
Hours: vary between 7am to 7pm
Eligibility and effective dates vary
Responsibilities:
Responsibilities
* Greets patients
* Answers phones
* Patient intake and data entry
* Insurance verification and pre-authorization
* Schedules patient appointments
* Operates front office of outpatient centers
* Supports therapists and therapy assistants
* Daily cash balancing and weekly banking deposits
Qualifications:
Minimum Qualifications
* High School Diploma or equivalent required
Preferred Experience
* Customer service experience
* Knowledge of insurance verification
* Healthcare, medical, or dental office administration
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