Overview:
Baylor Scott & White Institute for Rehabilitation
Location: Irving (MacArthur), TX
Patient Service Specialist (PSS)
Hours: vary between Monday - Friday 7am - 7pm
Full Time
Compensation depends upon candidate's years of experience and internal equity.
This is an entry-level position.
Starting salary: $18 - $25 per hour based off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
* Health, Dental, and Vision insurance; Life insurance; Prescription coverage
* Paid Time Off (PTO) and Extended Illness Days (EID)
* A 401(k) retirement plan with company match
* Short and Long Term Disability
* Personal and Family Medical Leave
* PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities:
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. To provide outstanding customer service to patients and staff.
* Greets patients
* Answers phones
* Patient intake and data entry
* Insurance verification and pre-authorization
* Schedules patient appointments
* Operates front office of outpatient centers
* Supports therapists and therapy assistants
* Daily cash balancing and weekly banking deposits
Qualifications:
* HS diploma or GED is required
Preferred Experience
* Customer service experience
* Knowledge of insurance verification
* Healthcare, medical, or dental office administration
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