Patient Service Specialist - Medical Front Office
US-TX-Grapevine
CCC
Req #: 300384
Type: Full Time
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Overview: Baylor Scott & White Institute for Rehabilitation Location: Grapevine, TX Patient Service Specialist (PSS) Hours: vary between Monday - Friday 7am - 7pm Full Time Compensation depends upon candidate's years of experience and internal equity. This is an entry-level position. Salary: $18 - $25 per hour based off experience Benefits of becoming a Patient Service Specialist with us: We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. * Health, Dental, and Vision insurance; Life insurance; Prescription coverage * Paid Time Off (PTO) and Extended Illness Days (EID) * A 401(k) retirement plan with company match * Short and Long Term Disability * Personal and Family Medical Leave * PSS Ladder Program *Eligibility and effective dates vary Responsibilities: Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. To provide outstanding customer service to patients and staff. This position requires traveling to multiple locations to provide coverage. * Greets patients * Answers phones * Patient intake and data entry * Insurance verification and pre-authorization * Schedules patient appointments * Operates front office of outpatient centers * Supports therapists and therapy assistants * Daily cash balancing and weekly banking deposits Qualifications: * HS diploma or GED is required Preferred Experience * Customer service experience * Knowledge of insurance verification * Healthcare, medical, or dental office administration
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