Patient Service Specialist - Medical Front Office
US-TX-Austin
CCC
Req #: 304611
Type: Full Time
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Overview: Baylor Scott & White Institute for Rehabilitation Location: Austin, TX (W38th St) Patient Service Specialist (PSS) Hours: vary between Monday - Friday 7am - 7pm Full Time Compensation depends upon candidate's years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $25 per hour based off experience Benefits of becoming a Patient Service Specialist with us: We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. * Health, Dental, and Vision insurance; Life insurance; Prescription coverage * Paid Time Off (PTO) and Extended Illness Days (EID) * A 401(k) retirement plan with company match * Short and Long Term Disability * Personal and Family Medical Leave * PSS Ladder Program *Eligibility and effective dates vary Responsibilities: Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff. * Greets patients * Answers phones * Patient intake and data entry * Insurance verification and pre-authorization * Schedules patient appointments * Operates front office of outpatient centers * Supports therapists and therapy assistants * Daily cash balancing and weekly banking deposits Qualifications: * HS diploma or GED is required Preferred Experience * Customer service experience * Knowledge of insurance verification * Healthcare, medical, or dental office administration
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