Patient Service Specialist - Medical Front Office
US-TX-Austin
CCC
Req #: 303695
Type: Full Time
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Overview: Baylor Scott & White Institute for Rehabilitation Location: Austin, TX (South Lamar) Patient Service Specialist (PSS) Hours: vary Monday - Friday between 7am - 7pm Full Time Compensation depends upon candidate's years of experience and internal equity. This is an entry-level position. Starting salary: $18 - $25 per hour based off experience Benefits of becoming a Patient Service Specialist with us: We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors. * Health, Dental, and Vision insurance; Life insurance; Prescription coverage * Paid Time Off (PTO) and Extended Illness Days (EID) * A 401(k) retirement plan with company match * Short and Long Term Disability * Personal and Family Medical Leave * PSS Ladder Program *Eligibility and effective dates vary Responsibilities: We are looking for someone that is organized, flexible and able to work well with others or independently. Candidate will be required to travel to multiple locations as needed. Candidate needs to be provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other tasks as needed. * Greets patients * Answers phones * Patient intake and data entry * Insurance verification and pre-authorization * Schedules patient appointments * Operates front office of outpatient centers * Supports therapists and therapy assistants * Daily cash balancing and weekly banking deposits Qualifications: * HS diploma or GED is required Preferred Experience * Customer service experience * Knowledge of insurance verification * Healthcare, medical, or dental office administration
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