Overview:
Baylor Scott & White Institute for Rehabilitation
North Richland Hills, Texas
Patient Service Specialist (PSS)
Outpatient Rehab
As Needed (Per Diem) Float
Clinic hours vary M-F 7a-7p
Travel to multiple outpatient clinics required (Fort Worth Eastchase, Grapevine, North Arlington, North Rihland Hills, Southlake, South Grand Prairie)
We are looking for someone that is organized, flexible and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate needs to be provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.
Compensation depends upon candidate's years of experience and internal equity. This is an entry level position, starting pay is $21.00 an hour.
Responsibilities:
Responsibilities
* Greets patients
* Answers phones
* Patient intake and data entry
* Insurance verification and pre-authorization
* Schedules patient appointments
* Operates front office of outpatient centers
* Supports therapists and therapy assistants
* Daily cash balancing and weekly banking deposits
Qualifications:
Minimum Qualifications
* High School Diploma or equivalent required
Preferred Experience
* Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
* One to two years medical billing and administrative experience preferred.
* Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
* Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service
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