Patient Service Specialist
US-NV-Las Vegas
CCC
Req #: 304452
Type: Full Time
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Overview: Dignity Health Outpatient Center Patient Service Specialist **Front Desk Receptionist Position** Status: Full-Time Scheduled- Monday-Friday 8 AM - 6 PM Pay Range: $17-19 hourly depending on experience Location: 8675 West Rome Blvd Las Vegas, NV (Centennial) Job Benefits include: Competitive salary PTO Medical, Dental, Vision Insurance 401(K) Matching Employee Discount Growth Opportunities on our Career Ladder Responsibilities: * Greets patients with exceptional customer service to create a positive patient experience * Answers phone * Utilize medical office software to schedule new and follow-up appointments for patients * Insurance verifications, referrals and pre-authorizations * Schedules patients appointments and checks them in at arrival * Collection of co-pays * Daily cash balancing and weekly banking deposits * Patient intake and data entry to ensure proper billing * Complete daily billing reports and work with central billing office (CBO) * Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience * Other duties as assigned Qualifications: Minimum Qualifications * HS diploma or GED is required Preferred Experience * Customer service experience required * Knowledge of insurance verification preferred * Healthcare, Medical, Dental office administration preferred Physical Requirements: * Ability to walk, stand, bend, and reach consistently throughout a work day/shift * Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift * Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics * Ability to carry office supplies up to 10lbs * Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction * Ability to speak and hear sufficiently to understand and give directions
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