Patient Service Representative Lead
US-CO-Westminster
commonspirit_careers
Req #: 442301
Type: Day
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Overview: At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. Responsibilities: You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. Join our Patient Service Representative team. As a Patient Service Representative Lead you will: * Partner with clinic leadership to assist with oversight of the patient service team. * Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. * Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. * Demonstrate personal accountability for relationship- based care, organizational mission, and core values. Qualifications: In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: * High School Diploma or GED required. * 2 years' experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office. * Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel ,etc. * Knowledge of medical terminology and medical insurance payers * Attention to detail * Critical thinking and problem solving * Desire to work with patient populations Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
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