Patient Service Representative, 3 days/wk (Village Dermatology)
US-AL-Mountain Brook
External
Req #: 7191
Type: Part Time
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Overview: Come join our team! We have an immediate need for a Patient Service Representative in our Mountain Brook, AL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Village Dermatology (A Forefront Dermatology practice) may be the perfect fit for you! Part Time 3 days/wk: Monday and Tuesday with alternating Thursday/Friday Summary The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Here are just a few things we offer: * Access to health, dental, and vision insurance * Health Savings Account $500 matching contribution * Eligible for PTO and Holiday pay * Company paid life insurance and long term disability (full-time only) * Access to voluntary short term disability insurance (full-time only) * Access to additional life insurance * Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian * 401K with employer contribution * Profit sharing * Employee discounts * And much more! Responsibilities: Essential Functions * Performs opening and closing clinic duties * Greets patients, checks in for appointments and verifies insurance * Scans documents into electronic health record * Maintains tidiness of waiting area and reception counter throughout the day * Checks schedules for added, canceled and no-show appointments throughout the day * Schedules follow up appointments as needed * Responds to designated tasks in the electronic health record * Orders clinic office supplies * Sells and tracks cosmetic products * Distributes mail * Prepares for next day scheduled appointments Qualifications: Education High school diploma or equivalent is required Knowledge, Skills & Abilities * 1-2 years of recent medical office experience or in a similar capacity is preferred. * Proficient in basic computer functions. * Ability to learn new software quickly. * Must possess excellent customer service, communication and organizational skills. * Ability to operate standard office equipment. * Ability to type a minimum of 40 wpm is preferred. * Must possess attention to detail. * Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team. * Ability to respond positively to constructive feedback and direction from supervisors. * Must demonstrate professional appearance and manner at all times. * Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others. * Ability to maintain confidentiality of information.
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