Patient Registration Representative
US-CA-WOODLAND
commonspirit_careers
Req #: 454913
Type: Varies
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Overview: Dignity Health Woodland Memorial Hospital is Yolo County's largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the most comprehensive range of health care services in Yolo County, including inpatient and outpatient surgical services, family birth center/labor and delivery, emergency services, home health services, palliative care, inpatient mental health services, sleep disorders center and cancer care services. With strong ties to our community, we believe in providing compassionate, high-quality health care to you and your family, close to home. Woodland Memorial Hospital is part of Dignity Health, one of the nation's largest health care systems with a 22-state network. For more information, please visit our website here at www.dignityhealth.org/woodland. One Community. One Mission. One California Responsibilities: As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement. Qualifications: * Minimum one (1) year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. Experience in requesting and processing financial payments. 2 years preferred. * High School diploma, GED or equivalent. * Thorough understanding of insurance policies and procedures, working knowledge of medical terminology. Knowledge of charity care programs as well as the various government and non-government programs preferred. * Able to perform basic mathematics for payment calculation. Experience in requesting and processing financial payments. Intermediate to advanced computer skills.
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