Patient Experience Advisor Prn

				Responsibilities:

A Patient Experience Advisor PRN serves as a central resource for information concerning patients' rights and responsibilities, advance directives, and ethical issues. Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism. Master's an understanding of the organization's mission, policies, procedures, and services to respond to patient questions or concerns.

Qualifications:

Skills/Competency:  Analytical thinking/problem solver, complaint management, conflict negotiation,cultural broker, self motiviatied, data management, excellent  communication/good listening, professional manner, respectful, service commitment to customers, self-starter requiring limited supervision.  Excellent customer service, patient interaction and organizational skills.

Ability to work in a fast-paced environment
			

Apply

Share this job:

Share this Job

View company profile

Cooper University Health Care

Connect To Our Company