Patient Experience Advisor

				Responsibilities:

* The Patient Relations Advisor serves as the primary source of acton for any patient or family issue or concern.
* The employee must be skilled in recognition of departments, proactive rounding on patients and families and possess the ability to collaborate with unit/ department leadership on service issues.
* The Patient Relations Advisor is responsible for all follow up with the patient or family.

Qualifications:

* Analytical thinking/problem solver, complaint management, conflict negotiation, cultural broker, self motivated, data management, excellent communication/good listening, professional manner, respectful, service commitment to customers, self-starter requiring limited supervision.  Excellent customer service, patient interaction and organizational skills.
* Ability to work in a fast-paced environment
			

Apply

Share this job:

Share this Job

View company profile

Cooper University Health Care

Connect To Our Company