Patient Exper Concierge
US-IL-Galesburg
External Apply Portal
Req #: 92459
Type: Full Time
|
|||||||||
|
|||||||||
Overview: POSITION SUMMARY: The Concierge greets all patients, families, visitors and staff in assigned area. Proactively assists individuals, providing information, direction and hospitality. May provide guidance to individuals related to other OSF facilities/service areas, coordinate transportation needs, provide local area direction, and advise of area accommodations or amenities. Qualifications: REQUIRED QUALIFICATIONS: * High School diploma or GED * 6 months of direct customer service or hospitality experience * Basic working knowledge of computers systems * Demonstrated oral and written communication skills * Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues. * Demonstrates ability to multitask in a fast-paced environment * Interpersonal skills to interact and communicate with individuals of various diversities and abilities. PREFERRED QUALIFICATIONS: * Experience working with an electronic medical records system OSF HealthCare is an Equal Opportunity Employer.
Share this job:
