Patient Concierge Assistant

				Overview:

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Responsibilities:

* Provide day-to-day project support activities - maintenance of project-related files, sending documents to clinical research sites, communicating with research staff at the site and coordinating support with patients and/or caregivers;
* Assists with financial reconciliations of travel receipts and invoices and financial reporting in relation to travel expenses;
* Perform administrative duties in conformity with company policies and procedures; 
* Process patient reimbursements and schedule travel arrangements for patients; 
* Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities; 
* Support other Patient Recruitment & Retention functional areas on ad hoc projects; and
* Perform other administrative tasks as needed.

Qualifications:

* A minimum of a High School diploma, or equivalent and Administration or Accounting experience is required
* Excellent organizational and prioritizing skills with high attention to detail and excellent oral and written communication skills.
* Experienced with Microsoft Office 365 products, with advanced skills/understanding in Outlook, Excel and PowerPoint;
* Demonstrated ability to be a self-starter, well organized and able to work in a global team environment;
* Demonstrated ability to quickly interpret policies and apply learned procedures and principles in the performance of core job duties;
* This will be an office-based position in Cincinnati, OH
			

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Medpace, Inc.

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