Patient Billing Representative
US-PA-Camp Hill
CCC
Req #: 373197
Type: Full Time
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Overview: Patient Billing Representative Pay starting at $17.50/hr What do you get working for Select Medical? * Career Advancement opportunities when meeting the metrix * Competitive benefits and PTO * Eligible for referral bonuses and performance bonuses * Thorough orientation program * Team-oriented, fast-paced environment What are we looking for? * Can you multitask effectively in a fast-paced environment? * Do you have strong computer skills, including Microsoft Office and research tools? * Is your work history stable, with long-term roles and minimal unexplained gaps? * Do you have experience in healthcare or supporting patients from a billing or administrative background? * Are you able to prioritize tasks and manage competing deadlines? The Patient Billing Representative, Level 1 is responsible for the daily billing process to ensure that payors are receiving accurate and timely claims. They are responsible for completing projects and problem-solving known issues. Responsibilities: * Reviews admission documents and verifies that information in HMS is consistent with the information on the admission forms. * Processes the daily billing, assuring that all claims are billed within 24 hours of placement into the clearinghouse database. * For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy utilizing all contract tools at admission, discharge and set intervals for in-house accounts. * For Medicare accounts, bills Medicare Secondary Payor (MSP) accounts identified on MSP spreadsheet and follows up on the accounts until they are finalized. * Resolves late charges in accordance with the Late Charge Policy. * Verifies, utilizing website and/or phone, that the insurance company is in receipt of the bill no later than 10 days after the billed date. * Follows up weekly on billed accounts for 35 days post-bill date or until payment is issued, whichever is first. * Reviews various billing reports and communicates to appropriate facility staff and management any identified issues on the reports. * Accurately documents HMS on any and all activity completed in a patient account. * Communicates with billing and collection staff issues that are identified with insurance carriers. * Supports the mission/core values and direction of Select Medical both within the CBO and throughout the organization. * Performs any additional duties and projects as assigned by the CBO management team. Qualifications: Required: * High school diploma or equivalent required. * One year of customer service experience - Retail/Hospitality/Banking/Healthcare Preferred: * Healthcare billing experience preferred. * Computer Skills * Microsoft Office: Outlook, Word, and Excel. * Ability to work with multiple programs simultaneously. * Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic. * Professional Skills: * Accuracy and attention to Detail * Organized * Good time management skills in order to meet deadlines. * Ability to multitask * Ability to work independently and as part of team to reach a mutually established goals. * Flexible and open to change * This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management * Previous experience in metrics based role, where production/quality standards are upheld.
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