Overview:
Patient Billing Representative
Pay starting at $16.50/hr
Why work for Select?
We are committed to your growth and success!
-Career Advancement opportunities
-Competitive pay, benefits and PTO
-Eligible for referral bonuses
-Thorough orientation program
-Team oriented environment
The Patient Billing Representative, Level 1 is responsible for the daily billing process to ensure that payors are receiving accurate and timely claims. They are responsible for completing projects and problem solving known issues.
Responsibilities:
* Reviews admission documents and verifies that information in HMS is consistent with the information on the admission forms.
* Processes the daily billing, assuring that all claims are billed within 24 hours of placement into the clearinghouse database.
* For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy utilizing all contract tools at admission, discharge and set intervals for in-house accounts.
* For Medicare accounts, bills Medicare Secondary Payor (MSP) accounts identified on MSP spreadsheet and follows up on the accounts until they are finalized.
* Resolves late charges in accordance with the Late Charge Policy.
* Verifies, utilizing website and/or phone, that the insurance company is in receipt of the bill no later than 10 days after the billed date.
* Follows up weekly on billed accounts for 35 days post-bill date or until payment is issued, whichever is first.
* Reviews various billing reports and communicates to appropriate facility staff and management any identified issues on the reports.
* Accurately documents HMS on any and all activity completed in a patient account.
* Communicates with billing and collection staff issues that are identified with insurance carriers.
* Supports the mission/core values and direction of Select Medical both within the CBO and throughout the organization.
* Performs any additional duties and projects as assigned by the CBO management team.
Qualifications:
Required:
* High school diploma or equivalent required.
* One year of customer service experience - Retail/Hospitality/Banking/Healthcare
Preferred:
* Healthcare billing experience preferred.
* Computer Skills
* Microsoft Office: Outlook, Word, and Excel.
* Ability to work with multiple programs simultaneously.
* Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
* Professional Skills:
* Accuracy and attention to Detail
* Organized
* Good time management skills in order to meet deadlines.
* Ability to multitask
* Ability to work independently and as part of team to reach a mutually established goals.
* Flexible and open to change
* This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
* Previous experience in metrics based role, where production/quality standards are upheld.
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