Patient Account Coordinator
US-MD-Baltimore
FutureCare Health and Management
Req #: 21496
Type: Regular Full-Time
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Overview: At FutureCare our Patient Account Coordinators are dedicated to ensuring all necessary requirements are met so that the facility will be paid for services rendered. This position is an Accounts Receivable/Patient Accounts position with a variety of duties and responsibilities related to the day-to-day review, input, processing, and coordination of billing and receivable information between the facility and the Corporate Office. Voted 12 years in a row in The Baltimore Sun as "Top Workplaces" and recognized in US Newsweek as "Best Nursing Homes", FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Tuition Reimbursement, Career Growth Ladder, Employee Referral Bonus Program, Employee Assistance Program (EAP), and a matching 401K Plan. Responsibilities: * Perform verification of medical insurances * Input, review, and frequent maintenance of admissions data * Conduct daily census reporting * Complete monthly AR reviews and communicate outstanding balances with residents/RP/POA as required * Prepare and issue collection letters, including follow-up calls as needed * Maintain resident funds accounts in accordance with State Comar regulations * Maintain resident information confidential by staying HIPPA compliant * Ensure timely/accurate completion and submission of all State Medicaid applications Qualifications: * High school diploma preferred with evidence of college courses or in accounting * Experience Microsoft Office Suite (Word, Excel, Outlook) * Previous experience supporting financial teams in a long-term healthcare facility a plus * Initiative and proactive; willing to take on new and challenging assignments * Ability to multi-task and support multiple critical functions in a changing and growing environment * Strong observation skills and keen attention to detail, ability to audit work to identify issues and implement processes to prevent errors * Excellent critical thinking skills with the ability to solve problems using logic and reasoning * Ability to communicate and collaborate with other accounting team members, departments, and management
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