Overview:
Complex clerical position involving multiple tasks and functions. Responsible for the accuracy and completion of patient registration based on departmental and organizational policies and procedures. Also responsible for scheduling appointments, tests, procedures and referrals for patients. Answers phone calls and communicates with other health care facilities and providers. Facilitates the flow of patient information across the continuum of care. Prioritizes multiple requests for assistance from patients, staff and physicians. Performs duties necessary to ensure all accounts are processed accurately and efficiently.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
* Our team members are part of an environment that fosters team work, team member engagement and community involvement.
* The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
* All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Qualifications:
* Education: High School Diploma or GED, required. Or equivalent required; advanced education at technical or secretarial school preferred. 2 Year / Associate Degree, preferred.
* Experience: One year Business office experience in health care/insurance setting with computer knowledge and data entry skills, required. Spanish speaking skills, preferred.
* Licensure/Certification: Certification as Certified Patient Access Technician (CPAT) or Certified Health Access Associate (CHAA), preferred.
* Additional Skills (required): Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
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