Patient Access Team Lead
US-NE-OMAHA
commonspirit_careers
Req #: 489505
Type: Day
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Overview: CHI Health Immanuel, located in North Omaha just off of I-680 on 72nd Street, offers a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more. For well over a century, our commitment to serve our community inspires our staff to provide the highest quality of care to all who we have the privilege to serve. Responsibilities: Provides day-to-day operational leadership and workflow coordination for hospital-based patient access operations across assigned access areas, which may include Emergency Department, main registration, admitting, and payer notification workflows. Serves as a subject-matter expert in patient access functions and acts as the first point of escalation for complex registration, insurance, authorization, and patient account issues. Supports patient access staff by providing real-time guidance, workflow coordination, and issue resolution to ensure timely, accurate completion of access activities and a positive patient experience. Collaborates closely with supervisors and managers to support operational continuity, service quality, and adherence to established policies and procedures. Demonstrates accountability for relationship-based care, organizational mission, and core values. Qualifications: Required * High School Graduate General Studies, upon hire or * High School GED General Studies, upon hire and * Associates Other, upon hire and * 3-5 years of experience in patient access, healthcare registration, admitting, or a related hospital‑based access role required., upon hire and * Prior experience functioning in a senior, advanced, or lead capacity within patient access or registration., upon hire and * Demonstrated experience supporting hospital-based access areas, including Emergency Department, main registration, admitting, or related workflows., upon hire Preferred * Bachelors Other Bachelor's degree in business management, healthcare administration or similar, preferred, upon hire and * Experience using electronic health record systems such as Epic and/or Meditech required or strongly preferred., upon hire
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