Patient Access Navigator I-PRN

				Responsibilities:
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management Patient Navigators thrive on working in a fast-paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Qualifications:

Team player with a genuine interest in resolving customer issues.  

Must enjoy interacting and working collaboratively in a team environment.

Ability to analyze issues and quickly identify the best resolution for the situation; solid decision-making skills. 

Must demonstrate adaptability and flexibility while working within a fast-paced, ever changing environment. Ability to learn new things quickly.

Must have excellent time management and organizational skills. 

Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook. 

Knowledge of EPIC systems a plus.

Must be able to work varied hours/shifts as business needs change and evolve. 

Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.

Bilingual skills are a plus.
			

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