Patient Access Associate
US-IA-Muscatine
careers
Req #: 175875
Type: Full Time Benefits
|
Overview: 1st Shift- Mon- Fri, 8:30AM-5:00PM The Patient Access Representative NE is responsible for facilitating patient admission, registration, insurance verification, and scheduling, ensuring accuracy and efficiency in the registration process. The role addresses patient inquiries, offers financial counselling, and manages patient flow. The role also supports administrative tasks, resolves billing issues, and ensures compliance with financial and insurance procedures. Responsibilities: * Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer, ensuring that all fields are populated correctly and appropriately. * Completes eligibility check and obtain benefits though electronic means or via phone contact with insurance carriers or other agencies. * Contacts patients/families/physicians to obtain additional demographic/insurance information and update in computer system if needed in order to proceed with verification process. * Interpret physicians' hand-carried orders to determine service needs and scans physician orders or verifies that complete and valid orders are on file for each patient. * Obtains information and completes MSPQ and other payer-specific documents. * Reviews and explains all registration forms prior to obtaining signatures from patient or appropriate patient representative. * Explain benefits and request copay, deductible and coinsurance as applicable after developing an estimate applying allowable (based on payer). Qualifications: Education: * Requires minimally a high school diploma or GED Experience: * Prior customer service experience License(s)/Certification(s): * Hands only CPR *Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.
Share this job:
