Patient Access Associate
US-IA-Bettendorf
careers
Req #: 173676
Type: Full Time Benefits
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Overview: 2nd Shift: Week 1 Sun/Tues-Fri Week 2 Mon-Thurs/Sat 3-1130pm The Patient Access Associate is responsible for obtaining accurate and thorough demographic and financial information for each patient visit. Ensures that appropriate signatures, financial information and precertification requirements are secured. Screens for benefit eligibility on appropriate accounts. Informs/educates patients that have not been pre-registered of their financial responsibility reviewing deductibles, coinsurance, allowable and copayments. An estimate is developed and reviewed with each patient. Collection process is initiated and posted to the patient's account. Responsibilities: * Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer, ensuring that all fields are populated correctly and appropriately. * Completes eligibility check and obtain benefits though electronic means or via phone contact with insurance carriers or other agencies. * Contacts patients/families/physicians to obtain additional demographic/insurance information and update in computer system if needed in order to proceed with verification process. * Interpret physicians' hand-carried orders to determine service needs and scans physician orders or verifies that complete and valid orders are on file for each patient. Qualifications: Education: * High School Diploma or GED Experience: * Prior customer service experience. License(s)/Certification(s): * Hands only CPR
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