Overview:
Location: Winston Salem, NC - Forsyth Medical Center
Department: Anatomic Pathology
Shift: Full Time - M-F 8:30a to 5:00p
Precision. Compliance. Coordination.
Are you a detail-obsessed, highly organized professional who thrives in a healthcare support role? Join Novant Health as a Pathology Support Technician II, where your administrative precision directly supports life-saving diagnoses and patient care.
Your Mission:Working under the guidance of the Anatomic Pathology Manager and Pathologists, you'll be the go-to expert for managing send-out requests, maintaining critical pathology records, and ensuring full regulatory compliance.
What You Bring:
* High school diploma or GED required
* Administrative or clinical support experience in healthcare or pathology preferred
* Strong attention to detail and communication skills
* Ability to manage multiple priorities with accuracy and discretion
* EPIC experience preferred
Why Novant Health?
* Supportive, mission-focused culture
* Professional development opportunities
* Comprehensive benefits: health, retirement, tuition support & more
* A place where your work truly matters-to patients, providers, and the care team
Responsibilities:
Day in the life:
* Process and track pathology send-out requests (slides, blocks, records)
* Communicate with physicians/requestors to collect or clarify information
* Respond appropriately to legal requests, ensuring HIPAA, CLIA, and OSHA compliance
* Maintain meticulous records per CAP and NHLS retention policies
* Coordinate shipping via FedEx and other carriers
* Provide timely updates and top-tier service to support Novant Health's clinical teams
Qualifications:
* Education: High School Diploma or GED, required. 2 Year / associate degree, preferred. Or completion of Medical Terminology Course.
* Experience: 3 years of Clerical experience in the medical field, preferred. 3 years of Clerical experience in Pathology or Laboratory Medicine, preferred.
* Additional skills required:
* Working knowledge of the computer keyboard and must be capable of being trained on the pathology computer system.
* Proper telephone etiquette.
* Proper filing of slides/blocks.
* Confirm two patient identifiers on all materials received in and released from the lab.
* Additional skills preferred:
* Beaker/Epic Experience.
* ARCOS block system storage.
Share this job:
Share this Job
