Part-time Service Desk Analyst

				Overview:

GDC IT Solutions is currently seeking a  Part-Time Service Desk Analyst.

Responsibilities:

* Provide Customer Service support via phone and email
* Provide Customer Service skills to technical and non-technical end users
* Patience and experience in working with non-technical users will be required
* Understanding and troubleshooting Active Directory

Qualifications:

* Associate degree in IT or higher, or the equivalent in work experience.
* Knowledge of desktop operating systems including Windows 7, 8, 8.1 and 10.
* Experience working with the MS Office suite & browser-based applications.
* Strong oral and written communication skills.
* Working knowledge of PC Hardware configurations and troubleshooting.
* Basic understanding of LAN/WAN technology.
			

Apply

Share this job:

Share this Job

View company profile

GDC IT Solutions

Connect To Our Company