Part-Time Patient Service Representative
US-IL-Gurnee
External
Req #: 13355
Type: Part Time
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Overview: Come join our team! We have an immediate need for a Patient Service Representative in our Libertyville, IL clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. Responsibilities: Essential Functions * Performs opening and closing clinic duties * Greets patients, checks in for appointments and verifies insurance * Scans documents into electronic health record * Maintains tidiness of waiting area and reception counter throughout the day * Checks schedules for added, canceled and no-show appointments throughout the day * Schedules follow up appointments as needed * Responds to designated tasks in the electronic health record * Orders clinic office supplies * Sells and tracks cosmetic products * Distributes mail * Prepares for next day scheduled appointments Qualifications: Knowledge, Skills & Abilities * High school diploma or equivalent is required * 1+ years of recent medical office experience or in a similar capacity is preferred * Proficient in basic computer functions * Ability to learn new software quickly * Must possess excellent customer service, communication and organizational skills * Ability to operate standard office equipment * Ability to type a minimum of 40 wpm is preferred * Must possess attention to detail * Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team * Ability to respond positively to constructive feedback and direction from supervisors * Must demonstrate professional appearance and manner at all times * Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others * Ability to maintain confidentiality of information For this position, the base pay range is $18.00 - $20.00 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education, certification, or training
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