Overview:
This is a provisional appointment.
Brief Job Description (essential functions of the job):
Under general supervision, performs work of moderate difficulty tagging illegally parked vehicles in areas assigned.
Responsibilities:
* Reports to the immediate supervisor any meter found to be out of order and any damaged traffic standards (signposts, traffic signals, and missing or loose signs).
* Drives departmental vehicles when necessary and compiles with all applicable procedures in the operation of the same.
* Compiles, prepares, and submits all daily work operating reports and other forms as required.
* Acts in a courteous and professional manner with the public when explaining parking regulations or providing directions or traffic information.
* Patrols an assigned area or route to observe motor vehicles eligible for impoundment; identifies eligible vehicles and reports to central operations by walkie-talkie or two-way radio to verify the same.
* May be required to key punch information used in the retrieval of vehicles violating the City of Boston parking ordinances.
* Inspects all open-air parking lots to ensure compliance with Traffic and Parking rules and regulations.
* May be required to appear in court hearings regarding findings of traffic and open-air parking lot violations.
* Performs related work as required.
Required to work any and all emergencies as directed by the Deputy Chief of Transportation or designee.
Qualifications:
* At least two (2) years full-time, or equivalent part-time, experience in a customer service/consumer complaints area in which the major duties of such work included accurately collecting and recording information and courteously responding to complaints and informational requests by the general public, such as:
* Customer Service Representative
* Bus Attendant
* Parking Attendant
* Waiter, Waitress
* Traffic Clerk
* Receptionist and other related occupations
* Ability to exercise good judgment and focus on detail as required by the job.
* High School graduate or equivalent preferred.
* Must have and maintain a current Massachusetts driver's license.
CORI CHECK REQUIRED
BOSTON RESIDENCY REQUIRED
Employment Site: 200 Frontage Road
Terms:
Union/Salary Plan/Grade: AFSCME/RA1-14A
Hours per week: 40
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